Troubleshooting, FAQ and contributing on Github

Common issues and their resolutions, how to reach out and contributing to our repository

Github & contributing

You are welcome to contribute to our repository, just look for open issues. Please tag @mael-abgrall (the maintainer) before doing it, so there is no duplicated work.

Common issues

  • I get a 401 error -> make sure your environment variable in docker has no space and no quotes, make sure you are sending the right header.
  • Bedrock or cohere models throw an error "undefined Message: Invalid URL" -> make sure your environment variable in docker has no space and no quotes.
  • I get an error Error code: undefined Message: EACCES: permission denied, mkdir '.memoire/sources' -> This is a linux permission issue. In the cloud -> make sure the volume attached has the user node:node; In docker compose, you can add user: 1001:1001.

Problems / reaching out our team

If you are facing issues with Memoire, depending on which plan you have:

  • You are a subscriber: you should contact our team immediately through your dedicated Slack channel. We will respond as soon as possible during working hours.
  • You are not a subscriber: please open a new issue, and tag @mael-abgrall the maintainer of the repository.